This easy-to-configure feature automatically selects the best caller ID based on who the call is being made to, regardless of call origination, helping to: Increase call answer rate with familiar numbers Improve agent efficiency by removing the manual work of changing CLIs between calls Streamline multi-platform configuration to a single loc.
By default Virtual numbers are delivered in Preselected Data Centers.
Live Transcription To assist your Agents who are hard of hearing, and those who benefit from seeing a live transcription of their calls, we can enable Google Chrome's Transcription feature to allow transcription to appear as a caller is talking to your Agents.
The AVOXI Digest provides an overview of your account performance and health.
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