Bring Your Own Carrier (BYOC) allows you to keep an existing phone provider(s) while using AVOXI to receive inbound calls, with no limit to the number of carriers you can use.
From time to time, you may be required to adjust the default settings for audio in Genius.
By default, VoIP calls forwarded over AVOXI's network have been done so through a UDP (User Datagram Protocol) connection.
Will all inbound calls be diverted to all the signed and active SIP devices and programs at that moment? Each Avoxi number is configured separately but honors all current forwarding rules WIll the outbound portion of an international call be cheaper when forwarding to SIP? Yes, we do not charge to terminate rates to SIP.
Do I require an AVOXI License to configure SIP Trunking? No.
Do I require an AVOXI License to configure SIP Trunking? No.
What is the maximum size of disposition notes? The maximum size is currently 32,000 What happens to my Agent's status when they complete a disposition? After completing a disposition an Agent's status will change to Available.
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