As part of our global coverage expansion, we continuously add new numbers, inventory, and locations to our online shopping cart. Additionally, we regularly release fixes, updates, and improvements to the Genius platform UI and behind-the-scenes to keep our software running smoothly. 

New Products & Features

• Contact Center
  • AI Marketplace now available! (Available Upon Request – GA Coming Soon!)
    • The AI Marketplace and our first vendor - OnScript AI - are now ready to use
    • OnScript AI provides Post-Call Analysis services to show Transcripts, Sentiment, Call Summaries, and much more
• New Number Products:
  • Saudi Arabia - Ryad - DID & TrueLocal
  • Saudi Arabia - Damman - DID & TrueLocal
  • Morocco - Tangier - DID & TrueLocal
• New Number Testing Countries:
  • Partial - Vietnam (VNPT access only)

Bug Fixes

• External Numbers
  • Fixed an issue that could cause certain external numbers added with formatting warnings to be misformatted
• Contact Center
  • Issue where callers, in rare scenarios, might get stuck in an IVR menu and unable to proceed after hitting a timeout in the IVR

Pricing Updates

• Pricing Updates:
  • Qatar Toll Free - Effective 11/4/25
  • Estonia Toll Free - Effective 11/10/25