For the Show Dialed Number - Friendly Name setting

When disabled, the dialed-number banner in the webphone is not shown; the agent only sees the caller’s number/name, not which number was dialed to reach the queue.
For the Show Dialed Number - Friendly Name setting

When disabled, the dialed-number banner in the webphone is not shown; the agent only sees the caller’s number/name, not which number was dialed to reach the queue.
Contact our award-winning customer care team.