Welcome to your new AVOXI platform! Over the next several modules, we're going to teach you how to use the AVOXI Genius system for making and taking phone calls and tracking your work.
To ensure a smooth experience with AVOXI, please refer to the below list of requirements and best practices for using and configuring your Contact Center platform.
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This section covers how to view and manage your user profile information.
The AVOXI webphone is a 100% web-based application available to all Contact and Enterprise license holders.
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Agent Status & Dispositions in the Webphone Effective January 6, 2021 Agent status and dispositions are now located within th.
Your webphone has the ability to be Paused.
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Voicemail on a Number Voicemail on your Extension Setting up Voicemail on Extensions in AVOXI Genius Enjoy unlimited voicemail storage and easily manage and download your .
This section reviews how you, as an Agent, can ensure you have correctly logged out of your AVOXI online platform.
Best Practices and Troubleshooting Checklist Use our below tips, tricks, and troubleshooting steps to ensure the best results .
Contact our award-winning customer care team.