This section covers how to view and manage your user profile information.

Profile Overview

On your profile you can update key information such as your name and email depending on your permissions. This is also where you can set a few key fields for your phone calls - updating your Outbound Caller ID and Data Center.

You can also view some key information here, such as your Number (if assigned), Extension, any Tags for your user used in routing calls, and the Default Status that your webphone is set to when you login. You can also view your Teams from this page.

Finally, this is where you can set a profile picture and reset your password.

Voicemails

The Voicemails page is where you can check any Voicemails you have, and update your Voicemail Greeting.

Call Forwarding

Your Call Forwarding settings allow you to set inbound calls to other destinations by adding rules on where to forward those calls. These can be useful if you need to forward calls to a mobile device while away from your desk, or set to forward to another user or Team. This requires permissions to set up Call Forwarding Rules.

You can also view, and depending on permissions, change your settings on calls being allowed to go to Voicemail along with if calls will ring your phone when in statuses other than Available.

Mobile App

The Mobile QR Code page is a simple way to login to the AVOXI Mobile App.

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