All AVOXI users enjoy unlimited voicemail storage and can easily manage and download "Voicemails" on a user/extension at any time via the AVOXI online portal.  Use the below steps to get started.

• Select the "Voicemail" icon located in the top right-hand corner.
• You will now be redirected to the "My Account tab 
• Next, select the "Voicemails" section.

• On this page, simply scroll down to the “test” section located at the bottom. 
  Genius Tip: Push the Play button to listen to your current voicemail and follow the instructions below.

• To edit your voicemail, select the three dots and then Edit Voicemail Greeting. 
• Here you can name your voicemail, choose your greeting, set a pin number, and select an email address for your voicemails to be routed to. 

• For your voicemail greeting you have three different options:

1. Pick from Library
   • Choose one of our preloaded recordings by selecting the dropdown arrow
   • Select Save Voicemail. 
   • Genius Tip: You are able to preview and download audio files you uploaded by clicking the Play and Download button next to your selection
     
2. Record Voicemail Greeting
   • Record your own personal greeting. 
   • Select the record button to start recording. 
   • Once finished, select the stop buttonYou can playback your recording by selecting the play button .
   • If you’re happy with the recording select Save Audio and then Save Voicemail.
3. Upload a File
   • Upload a file your company already has by simply dragging and dropping the file or selecting upload 
   • Then make sure to select Save Voicemail. 
   • Genius Tip: Make sure your audio files are saved as .wav and delete any spaces or special characters from the file's name.

Configure a voicemail for your team using custom voicemail greetings. Voicemails are forwarded to an email address of your choice. Use the below steps to get started:

Configure New Voicemail

• On the Teams section select the team you wish to update.
• On the "Settings" tab, select the "Voicemail" section.
• Give your voicemail an easy to identify Name (this name will be included in the voicemail email body)
• Choose your Greeting:  You have three options to choose from
  • Pick from Library
    • Choose one of our preloaded recordings by selecting the dropdown arrow 
    • Select Save Voicemail. 
    • Tip: You are able to preview and download audio files you uploaded by clicking the Play and Download button next to your selection
  • Record Voicemail Greeting
    • Record your own personal greeting. 
    • Select the record button to start recording. 
    • Once finished, select the stop button
    • You can playback your recording by selecting the "Play" button .
    • If you’re happy with the recording select Save Audio and then Save Voicemail.
  • Upload a File
    • Upload a file your company already has by simply dragging and dropping the file or selecting upload 
    • Then make sure to select Save Voicemail. 
    • Tip: Make sure your audio files are saved as .wav and delete any spaces or special characters from the file's name.
• Email Address:  Enter the email address where voicemails will be sent.
  • When finished, select "Save Voicemail"

Preview Configured Voicemail

• Use the play button to preview your configured voicemail greeting 
• Use the "Reset" button to update this at any time.