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Home AVOXI AVOXI Academy Contact Center Agent Agent Training - Module 6: Making and Receiving Calls Agent Training - Module 6: Making and Receiving Calls Your browser does not support HTML5 video. Give feedback about this article Was this article helpful? 0 0 Have more questions? Submit a request Quick Jump Updated: June 28th, 2021 Author: Louise Ross Updated By: Louise Ross KB ID: 953580 Page Views: 1167 Tags: Related Articles Agent Training - Module 1: Welcome to AVOXI Agent Training - Module 2: AVOXI Requirements and Best Practices Agent Training - Module 3: Getting Started Agent Training - Module 5: Using your Webphone