As part of our global coverage expansion, we continuously add new numbers, inventory, and locations to our online shopping cart. Additionally, we regularly release fixes, updates, and improvements to the Genius platform UI and behind-the-scenes to keep our software running smoothly.
🪲 Bug Fixes
- Fixed an issue where Day of Week/Hour time filters in Analytics were failing to load
- Fixed a discrepancy in Numbers Reports where Total, Average, and Max call duration didn't always tie out; added tooltips clarifying these metrics are based on answered calls only.
✨ New Features and Updates
- Added single sign-on between Genius and the Knowledge Base (Helpjuice), so customers can open gated/private support articles without a separate login — this is currently rolling out behind a feature flag
- You can now filter CDR API results by phone number.
🔢 New Number Products
- United States - NY Newburgh (845) - TrueLocal
- United States - New York - Newburgh (845)
- United States - CA Huntington Beach (714) - TrueLocal
- United States - CA Escondido (760) - TrueLocal
❇️ Other Updates
- General Provisioning Notes
- Croatia Number Provisioning — Temporarily Halted: Provisioning of numbers in Croatia is temporarily paused due to ongoing regulatory and licensing processes. AVOXI is working to obtain its own number range; resumption is expected within approximately two months.
- Pricing Changes went into effect September 1, 2026 for the following services:
- New Termination Rates
- New 8xx Pricing
- Select Inbound Numbers — adjustments vary; please see your account manager for further details
