As part of our global coverage expansion, we continuously add new numbers, inventory, and locations to our online shopping cart. Additionally, we regularly release fixes, updates, and improvements to the Genius platform UI and behind-the-scenes to keep our software running smoothly. 

✨ New Features and Updates

• Zendesk integration updated to comply with new Zendesk Authentication standards
• Intelligent Caller ID - Enhanced the ability to detect when a user is dialing an EMS shortcode so that the system automatically maintains the original CLI.

🪲 Bug Fixes

• Fixed an issue where certain network events automatically reset agent status to "Available."

Release notes include new features, enhancements, and bug fixes.  Updates are done weekly, so check back often to see what's new.  Also, please forward product suggestions to product@avoxi.com.