At AVOXI, we are committed to providing a seamless communication experience. As part of our global coverage expansion, we continuously add new numbers and locations to our inventory while delivering regular updates to the Genius platform. This latest release includes cart and pricing updates.
New Features & Updates
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Rolled out Agent Issue Alerts (call-drop/mic-issue style flags) to all Enterprise-tier customers.- While already active for many customers, this lets our Enterprise customers get Alerts on issues highlighted by Agents such as One-Way Audio. Can be helpful in tracking down tricky issues.
- Updated Agent Timeline API to include billing group and role filters.
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Fixed an issue that was causing scheduled reports to fail instead of being delivered (released on August 20th).
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Port Monitoring is now live — Ported numbers are now automatically tested and monitored end-to-end (traffic detection, port-window tracking, retest logic).
- All Tests performed during porting are visible in Number Testing Activity and can be filtered to by Batch Name using the Order Number
- Numbers are now tested automatically at the beginning of the porting process to establish their pre-existing status
- Porting number forwarding destinations are now automatically tested by the system before passing to human review
- When traffic is detected before or during an active porting window, the number is automatically tested to establish port status
- When a scheduled port window elapses or a number is marked Port Complete, each number is automatically tested (where coverage is available) for final connectivity confirmation
Your feedback is vital to our roadmap. If you have suggestions or feature requests, please share them with our team at product@avoxi.com.
