AVOXI Release Notes - November 15, 2023

AVOXI Deployment Summary: With this week's release, we added additional locations to our Number testing tool.  We also release 

 

New Number Service Coverage

Our provisioning team has added the below number coverage to the AVOXI online shopping cart:

  • Vietnam TL - New carrier and pricing in the cart
  • New Zealand TL - New carrier and pricing in the cart
  • South Korea TL - New carrier and pricing in the cart

 

New Number Testing Support Portal 

As a user, when I click on the support case icon on the numbers page for a failed test, it will now show me a link to the Support Portal page.

Screenshot 2023-11-14 at 4.11.42 PM.png

 

Product Adjustments and Fixes

  • Webphone: Updated webphone behavior to fix Agent status connectivity and prevent Agents from receiving calls while in a "paused status."
  • Agent Status:  Fix issues where an Agent was "Available" but not receiving calls.

 

Release notes include new features, enhancements, and bug fixes.  In addition, weekly updates are done, so check back often to see what's new. Also, please forward product suggestions to product@avoxi.com.

 

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Updated:

November 17th, 2023

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

2302631

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Tags:

release notes, avoxi

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