AVOXI Release Notes - February 22, 2023

AVOXI Deployment Summary:  As part of our global coverage expansion, we continuously add new numbers, inventory, and locations to our online shopping cart.  In addition, we released a few small call-related fixes.


New Number Service Coverage

Our carrier and provisioning team has also added the below number coverage to the AVOXI online shopping cart.

  • Netherlands Groningen DID & Truelocal
  • South Korea National DID & Truelocal


Important South Korea TrueLocal Coverage Update

We’ve received news from suppliers that we cannot get a Seoul (+82-2xxx) Truelocal number format.  So we removed this product from the cart and added a new one (South Korea National, (+82-7xxxx), Truelocal 2-way voice instead.


Fixes & Product Adjustments

Live Call Entries Not Removed

We had an issue with the cart reading the formal documentation requirements when an order was processed. A fix has been deployed, and all orders can be processed through the cart again. 

Talk Time Discrepancy

A fix for an isolated issue with a Talk Time discrepancy within the Agent Activity report. 


Release notes include new features, enhancements, and bug fixes.  Updates are done weekly, so check back often to see what's new.  Also, please forward product suggestions to product@avoxi.com.






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Updated:

March 6th, 2023

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

1819756

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Tags:

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