If you have forgotten your password or need to update it for security, follow these simple steps.
Step 1: Request a Reset
- Go to the AVOXI Login Page.
- Select the Forgot Password or Reset Password link.
- Enter your email address (username) and click Submit.
Step 2: Check Your Inbox
- Look for an email with the subject "AVOXI CORE Password Reset Request."
- This email will contain a temporary password.
- Note: This temporary password is only for your initial login and should be updated immediately.
Step 3: Create a New Password
- Log in using your email and the temporary password.
- Go to My Profile in the top-right menu.
- Select Edit Password.
- Enter your temporary password, then type and confirm your new password.
Password Security Requirements
To keep your account safe, your new password must meet these rules:
- Exactly 16 characters long.
- A mix of uppercase (A-Z) and lowercase (a-z) letters.
- At least one number (0-9).
- At least one special character (such as !, @, #, or $).
Tip: If you do not see the reset email within a few minutes, please check your Spam or Junk folder. If you still need help, contact our support team.