Welcome to AVOXI: Activating Your Account


Your AVOXI portal is ready! Follow these simple steps to activate your account and get started.

Step 1: Check Your Email

Look for an activation email in your inbox. Once you find it, click the Activate Account button.

Step 2: Create Your Password

On the activation page, create and confirm a new password. To keep your account secure, your password must include:

  • At least 10 characters

  • One uppercase letter (A, B, C)

  • One lowercase letter (a, b, c)

  • One number (1, 2, 3)

  • One special character (such as !, @, #, $)


Click Activate when you are finished.

Security Note (PCI DSS 3.2.1Compliance): If your business handles credit card information, we recommend changing your password every 90 days to stay secure. You can manage these rules in your Security Control Settings for PCI Compliance..

Step 3: Log In

Now you can log in to your portal!

  1. Go to the login page.

  2. Enter your email address and your new password.

  3. Select Log In.


Important: New Number Activation

If you purchased a phone number using a personal email that does not match your business domain, you can still log in immediately.

However, your new virtual number may stay "pending" for 24-48 hours. During this time, an AVOXI expert will verify your account details to ensure everything is set up correctly.

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Updated:

March 2nd, 2026

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

381336

Page Views:

8739

Tags:

login, logging, activate number, number not working, enable

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