Please have a legal representative complete the attached port form to port your number. The porting process could be delayed if an authorized contact on the losing carrier account does not complete the form. 

Important comments:

If your number is currently under a reseller (not a local carrier from Italy), please include the Italy carrier that owns these numbers (also known as the upstream/local or Donor Operator), as this information is required to submit the request.

Without the above information, we will not be able to submit a port request for this number type. If you are submitting a multiple-number port request, the Italy carrier might be different for each number.

Our interactive Genius Number Portal allows you to view required supporting documentation via the number profile page. You can instantly upload documents directly from within the Order Status Page with only a few clicks. Once our number team receives and reviews them, the in-application status will automatically update. Learn more here!

Generally, you will hear back from us within 24 hours. For Immediate action, you can always reach us at +1 (770) 937-9735. Please note your number will not work and is blocked until your information is registered with the local provider. 

AVOXI Letter of Authority.docx