To port an existing Brazil local number to AVOXI, our carrier requires a completed and signed port form from a legal representative on the losing carrier account.

Why This Is Required

Brazil's carrier requires a signed Letter of Authority from an authorized contact on the current (losing) account before it will release the number for porting. This confirms you have the authority to move the number to AVOXI.

What You Need to Provide

• The completed Brazil Portability Request Form.xlsx
• Must be completed by a legal representative
• Must be completed by an authorized contact on your current (losing) carrier's account — an unauthorized signer can delay the port
• All required supporting documentation identified on the number's profile page in the Genius Number Portal must be provided

How to Submit It

1. Download the Brazil Portability Request Form.xlsx and have a legal representative who is also an authorized contact on your losing carrier's account complete it.
2. Log in to the Genius Number Portal and go to the relevant number's profile page.
3. Upload the completed form, along with any other required supporting documentation, directly within the platform — learn more here.
4. AVOXI's number team reviews it — the in-application status updates automatically once reviewed.
5. Generally you'll hear back within 24 hours. For urgent cases, call +1 (770) 937-9735.