Our AVOXI interactive number portal lets you view required supporting documentation via the number profile page. You can instantly upload documents directly from within your AVOXI platform with only a few clicks. The in-application status will automatically update once our number team receives and reviews them. Learn more here!
Forwarding Rules for each number is required before a port can be submitted. This allows AVOXI to test the forwarding destinations before starting the port. This will prevent any downtime, as we can test the termination before submitting the port.
Forwarding to IP/SIP
If you are forwarding to an IP/SIP address, please keep in mind that you will need to set up number forwarding on your end first to avoid any potential downtime. This requirement does not apply if you are forwarding to a regular DID or ITFS. You will be able to set up or update the forwarding on your Genius portal at any time, use the below guides for more information.
Managing SIP URIs in AVOXI Genius (Inbound Forwarding) / Configuring AVOXI - Microsoft Teams (MS)
Generally, you will hear back from us within 24 hours. You can always reach us at +1 (770) 937-9735 for immediate action. Please note that your number will not work and is blocked until your information is registered with the local provider.
