In some locations, the In-country Authority requires the number to be registered with an address and they require proof of this address.
To purchase a Malaysian local number, we need to provide (2x) forms of address. The name of your business should be visible on this document you provide.
Ideally, we need proof of address that is less than 3 months old however in some cases the authority will accept documents up to 6 months old.
Ideally, the documents we are looking for are
- Utility Bill
- Lease agreements
- In some areas, shared lease agreements are not accepted however if this is all you have we can submit this documentation
- Bank Statements
AVOXI Genius Platform
Our interactive number portal gives you the ability to view required supporting documentation via the number profile page. With only a few clicks you can instantly upload them directly from within your AVOXI platform. Once these are received and reviewed by our number team, the in-application status will automatically update. Learn more here.
Generally, you will hear back from us within 24 hours. For Immediate action, you can always reach us at +1 (770) 937-9735. Please note your number will not work and is blocked until your information is registered with the local provider.
AVOXI Core Platform
If you are an AVOXI Core customer you can track your order status with your Onboarding Specialist who will also provide regular email updates. Lead times on orders are based on inventory at the time of order. Most numbers are usually ready the next day unless there is a long order time with the carrier. Contact your Account Manager about an AVOXI Platform Demo and Migration.
