Documentation Requirement - End User Details

In some locations, the in-country regulator requires the AVOXI number to be registered to the person or business actually ordering it. This form collects that end-user's details for submission to the local authority.

Why This Is Required

Certain countries' telecom regulators require numbers to be tied to a named, verifiable end-user (rather than just AVOXI as the provider) as part of local KYC and numbering rules. AVOXI collects this information to meet that requirement before the number can go live.

What You Need to Provide

  • Company name

  • Name of the person responsible for the number

  • Contact information (phone number and email)

  • Address

How to Submit It

  1. Log in to the AVOXI Genius platform and go to the "Orders" tab to view numbers requiring additional documentation, Learn more here.

  2. Go to the relevant number's profile page and upload the required end-user details directly from within the platform.

  3. AVOXI's number team reviews the submission — status updates automatically once reviewed. Typical turnaround: 24 hours. Urgent cases: +1 (770) 937-9735.


Note: The number will not work and remains blocked until the information is registered with the local provider.



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