Documentation Requirement - DNCR (Do Not Call Registry)

To ensure a secure and compliant communications environment, the UAE regulatory authorities have implemented the Do Not Call Registry (DNCR). This platform protects consumers from unsolicited telemarketing and ensures that businesses operate within local legal frameworks.

Please note that DNCR registration is a mandatory prerequisite. We are legally unable to assign a new TrueLocal number until compliance is verified.

Requirements for Local UAE Entities

If your company is legally registered within the United Arab Emirates, you must fulfill the following requirements before a new number can be provisioned:

  • Local Entity Status: You must hold a valid UAE trade license.
  • Existing Corporate Number: You must possess an active corporate phone number (provided by Etisalat or du) that is officially linked to your company registration.
  • DNCR Registration Proof: You must use your existing corporate number to register on the official DNCR portals. This registration generates the "DNCR record" required for our records.

Local UAE companies must register on with one of the following portals:

du DNCR Portal

Etisalat DNCR Portal

du DNCR Portal

Etisalat DNCR Portal

Once registered, please upload a screenshot of the confirmation page from the website to the AVOXI Order.

 

AVOXI Genius Platform

Our AVOXI Genius interactive number portal gives you the ability to view required supporting documentation via the number profile page. With only a few clicks you can instantly upload them directly from within your AVOXI platform.  Once these are received and reviewed by our number team, the in-application status will automatically update, learn more here! 

Generally, you will hear back from us within 24 hours. For Immediate action, you can always reach us at +1 (770) 937-9735.  Please note your number will not work and is blocked until your information is registered with the local provider. 
 


 

Give feedback about this article

Was this article helpful?

Have more questions? Submit a request

Can't find what you're looking for?

Contact our award-winning customer care team.