One of your many roles as a call center supervisor is to create, manage, guide, and coach your agents.   This section explains the different ring strategies and how to create and manage your teams within the AVOXI platform.  

Use the quick links below to skip ahead:

• Understanding Ring Strategy
• Creating a Team
• Adding Team Members
• Removing Team Members
• Deleting a Team

Understanding Ring Strategy

Creating a Team

Adding Team Members

Removing Team Members

Deleting a Team

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