AVOXI Deployment Summary:  As part of our global coverage expansion, we continuously add new numbers, inventory, and locations to our online shopping cart.  

NEW Service Coverage

• New Products:
  • United States - NY Binghamton (607) - TrueLocal
  • United States - CA Santa Barbara (805) - TrueLocal
  • United States - NJ Union (908) - TrueLocal
  • United States - CA Sacramento (916) - TrueLocal
  • United States - WI Green Bay (920) - TrueLocal
  • United States - NC Durham (984) - TrueLocal

Adjustments & Fixes Incoming Queue Calls
 

• Fixed an issue where queues with only 1 Available Agent would sometimes have calls stop ringing the Agent while the caller was still connected

NEW Additional API Data

• Added Agent information to the CDR API - Now you can pull down the Call Detail Records via the Genius API and also see information about which Agents connected to each call