AVOXI Deployment Summary: This week we launched automation via new Integrations and made adjustments to dispositions and report sharing functionality.
What's New
NEW Automation via New Integrations
- Kick start 2021 with 12+ integrations that help connect calls to your business tools like CRM (Salesforce, Zendesk, Zoho, Hubspot), chat tools like Intercom, and more. Learn more here.
Adjustments
Dispositions
- Fixed an issue where required dispositions were not showing up for some calls within the Activity pages.
Call Recording Sharing
- Added more information like call disposition to the email for call recording sharing.
Sharing reports
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Reports can now easily be shared with users with your AVOXI instance as well as with email addresses. This release adds a few notes to the end of the CSV file when sharing reports:
- Shared by,
- Date range,
- Filter summary.
Release notes include new features, enhancements, and bug fixes. Updates are done weekly so check back often to see what's new. Please forward product suggestions to product@avoxi.com