Adding new phone numbers is quick and easy right through your AVOXI account! Our latest update lets you purchase up to 1,000 numbers per country and number type, with no overall limit.
Here’s your step-by-step guide:
Step 1: Head to Your Cart
Log in to your AVOXI account with your username and password.
Select the "Numbers" section in the left navigation.
On the dashboard, click the "Add" button.
Step 2: Selecting Your Numbers
Time to choose where and what type of number you need!
Use the dropdowns to select the required Country and Phone Number Type. (Not sure which type you need? Check out our informative numbers guide!)
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Choose how you want to select:
Individual Number: Click this block to browse and select a specific number you want.
Multiple Numbers - Bulk Number Purchase: Click this block if you need to purchase numerous numbers at once.
Once the number type and country are correct, enter the number of numbers required.
Step 3: Setting Your Call Forwarding
This is a critical step! The forwarding destination you choose impacts the number of minutes included in your calling plan.
Use the "Forward Calls To" dropdown to select exactly how you wish to route your new number(s).
Step 4: Choose Your Calling Plan
Select the "select" button to choose your required calling plan. Calling plans are linked to your virtual number and come with a preset bundle of calling minutes designed for your unique needs.
Step 5: Select Your Add-On Features
This is where you activate the extra services that enhance your new numbers!
| Feature | Where it Applies | What it Does |
| Call Recording | Number Level | Check the box to activate your complimentary 30-day free Call Recording Trial |
| UCaaS Integration | Number Level | This gives you the power to forward AVOXI numbers to Amazon, MS Teams, Zoom, and Webex. Note: This is available only to new and existing Premium Cloud Service plan customers. |
| Call Insights | Account Level | This complimentary, one-time 60-day Call Insights Free Trial helps you monitor key quality metrics like MOS, Jitter, and Packet Loss across your entire account. |
Step 6: Review & Check Out
Review your cart! If you need to change your order, click the "Delete" icon to empty your cart and start over.
Since you're already logged in, you won't need to re-enter your customer information.
Tick the box to accept our standard terms and conditions.
When you’re ready, select the "Place Order" button to complete your purchase!
Post-Purchase: Order Management
Inventory Numbers: If you purchased a number that was in stock and didn't require extra documents, you can find your new number immediately on the "Numbers" dashboard.
Non-Inventory & Documents Required: If the number was not immediately available or requires additional documentation, you can monitor its progress on the Order Management Page of your online portal. Here, you can check order timelines, view status updates, and upload any necessary documents.
Need numbers in more cities? Check our Global Coverage for numbers across 150+ countries! Or, if you're moving existing numbers to us, explore our Managed Porting Services guide!
