To port your number, please provide Proof of payment of your last invoice with your current provider.
The lines must be free of debt.
Important note: If a reseller invoice is provided (i.e., the current carrier is a reseller rather than a local carrier of the number you are trying to port), the local carrier may require additional supporting evidence. This may include proof of payment from the reseller (the current carrier) to the actual provider that owns the number.
In other words, proof of payment from your current carrier to their provider may be required.
Our interactive Genius Number Portal gives you the ability to view required supporting documentation via the number profile page. With only a few clicks you can instantly upload them directly from within your AVOXI platform. Once these are received and reviewed by our number team, the in-application status will automatically update. Learn more here!
Generally, you will hear back from us within 24 hours. For Immediate action, you can always reach us at +1 (770) 937-9735. Please note your number will not work and is blocked until your information is registered with the local provider.
AVOXI Genius Platform
Our AVOXI Genius interactive number portal gives you the ability to view required supporting documentation via the number profile page. With only a few clicks you can instantly upload them directly from within your AVOXI platform. Once these are received and reviewed by our number team, the in-application status will automatically update, learn more here!
Generally, you will hear back from us within 24 hours. For Immediate action, you can always reach us at +1 (770) 937-9735. Please note your number will not work and is blocked until your information is registered with the local provider.
AVOXI Core Platform
If you are an AVOXI Core customer you can track your order status with your Onboarding Specialist who will also provide regular email updates. Lead times on orders are based on inventory at the time of order. Most numbers are usually ready the next day unless there is a long order time with the carrier. Contact your Account Manager about an AVOXI Platform Demo and Migration.
