In certain locations, the In-country Authority requires the number to be registered with a Special Corporate Seal Certificate. For our regulator in South Korea, it is has been made mandatory for us to provide a local or in-country copy of your Korea Corporate Seal Certificate.

Please ensure that the Corporate Seal Certificate form you provide to AVOXI matches the Company name of the order you just placed.

Example of the mandatory document required

AVOXI Genius Platform

Our interactive number portal gives you the ability to view required supporting documentation via the number profile page. With only a few clicks you can instantly upload them directly from within your AVOXI platform.  Once these are received and reviewed by our number team, the in-application status will automatically update.  Learn more here!

Generally, you will hear back from us within 24 hours. For Immediate action, you can always reach us at +1 (770) 937-9735.  Please note your number will not work and is blocked until your information is registered with the local provider. 

AVOXI Core Platform

If you are an AVOXI Core customer you can track your order status with your Onboarding Specialist who will also provide regular email updates. Lead times on orders are based on inventory at the time of order.  Most numbers are usually ready the next day unless there is a long order time with the carrier. Contact your Account Manager about an AVOXI Platform Demo and Migration.