Dialing Emergency Services in Brazil: Important Information and Guidelines

When you dial an Argentina emergency number, it is essential to use the correct dialing sequence. Your TrueLocal EMS number is registered to a specific state, and you must dial the area code for that state before the emergency code to ensure your call is connected.

Dialing Instructions

  1. Dial the Area Code: Start by dialing the area code of the state where your TrueLocal EMS number is registered.
  2. Dial the Emergency Code: After entering the area code, dial the standard emergency code.

Examples 

  • Example 1:
    If you are located in Rio De Janeiro and your TrueLocal EMS number is registered in Rio De Janeiro, you should dial: +55-11-190
  • Example 2:
    If you are in Rio De Janeiro but your EMS number is registered in Sao Paulo, dialing +55-11-190 will not connect you to emergency services. In this case, the caller line identification (CLI) does not match the state where the emergency service is being requested, causing the call to fail.

AVOXI's supplier supports the following emergency codes. In addition to these codes, AVOXI also supports local government and social service lines. To view a complete list of these codes, please see below

 

Number Description
190 Police
193 Fire
194 Federal police
192 Ambulance

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Updated:

April 7th, 2025

Author:

Breanna Layte

Updated By:

Breanna Layte

KB ID:

3202511

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43

Tags:

emergency call, brazil guidelines

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