Genius Admin users with a License can view Team Activity logs which can be filtered by date/time, the agent who handled the call, team, team status, call duration, and caller ID. (Without a License, the Admin user can only see the Company Activity)
Genius Admin users with a License can view Team Activity logs which can be filtered by date/time, the agent who handled the call, team, team status, call duration, and caller ID. (Without a License, the Admin user can only see the Company Activity)
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