Welcome to AVOXI! In this video we’re going to show you 3 things to help you set up your new virtual number:  How to set up your call flow How to set up your voicemail How to set up your virtual assistant.

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Available with your AVOXI account,  the " Voicemail to Email " feature delivers voicemail messages directly to your inbox as an Mp3 audio file and offers unlimited voicemail storage.

AVOXI  IVR  ( Interactive Voice Response ) is a feature that allows organizations to create automated greeting and audio prompts.

AVOXI Administrators can assign and un-assign Agent licenses at any time via your business AVOXI online platform.

Role-based access control (RBAC) restricts access to the AVOXI platform based n the user's role within the organization.

If you need to update a user’s information, including their role, license type, email, etc.

Genius Admin users with a License can view Team Activity logs which can be filtered by date/time, the agent who handled the call,  team, team status, call duration, and caller ID.

Advanced call routing provides a suite of intelligent call forwarding rules for directing callers to the right agent at the right time.

The Call Insights feature gives greater visibility into the quality of each call, showing weekly, monthly, and daily Mean Opinion (MOS) on all answered calls.

The AVOXI Mobile app gives agents the ability to effortlessly make and receive calls on their mobile device giving them flexibility and ensuring they never miss a call.

Admins can view the Company Activity that displays call activity for the entire organization.

Learn how to use AVOXI webphone.

Migrate to the new AVOXI Platform.

Using VoIP Integrations makes it easy to set up CTI and Integration your CRM.

Recording business calls, incoming and outgoing, is essential to all businesses regardless of size.

Role-based access control (RBAC) restricts access to the AVOXI platform based n the user's role within the organization.