How do I remove my credit card information?

Please note it is a default requirement to have a payment method listed on your AVOXI account. Users with the Admin and Billing Admin role can easily update the payment method at any time using the below guide: 

Users with the Admin and Billing Admin role can easily update the payment method at any time via the AVOXI User Interface

  • Simply log into your AVOXI online platform.
  • Click the drop-down menu located on the top right-hand corner
  • Select "Billing"
  • Next, select the "Billing" tab. 
  • To make a payment select the "Make Payment button located in the first block on the billing page.


  • Next, using the Payment Method drop-down select PayPal or Credit Card.
  • Then, enter the amount you wish to pay.
  • Finally, select the Make Payment button. 


Set Payment Method

  • To add a payment method click the Set Payment Method button. 


  • A pop-up window will be shown where you can enter your credit card information.
  • Once all fields are completed, press the Set Payment button

Electronic Bank Transfer

You can pay electronically using the bank instructions on the first page of your invoices. 

Payments will be posted to the account once received. It is not necessary to send proof of payment.


Alternatively, please email our customer support team at service@avoxi.com

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Updated:

January 20th, 2021

Author:

Jaun-Marie Landman

Updated By:

Louise Ross

KB ID:

802197

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4947

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