Why do I Have a Standard Cloud Plan on My Invoice?

Effective July 1, 2024 all customers on the Platform Fee will be migrated to the Standard Cloud Service 

The AVOXI Cloud Service combines our feature-packed platform capabilities into a value-adding service package for our voice customers.  AVOXI offers two cloud service packages - integration, security, management, analytics, and support features, that are right-sized for enterprises and smaller businesses.  


The Standard Cloud Service Plan is automatically added to all new customer accounts.  This is charged at $9.99 or 4% of total monthly spending, which is ever greater.  

 


Use our informative guide to learn which features the Standard Cloud Package includes, or reach out to your Account Manager to upgrade to the Premium plan today.  


If you have any questions regarding this rate change, please contact your Account Manager or create a support case via your online AVOXI portal.

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Updated:

May 21st, 2024

Author:

Louise Ross

Updated By:

Louise Ross

KB ID:

1763924

Page Views:

1094

Tags:

platform fee, fees, invoice, admin fee, billing

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