In order to get the best experience with Live Dashboard, be sure to navigate to chrome://settings and have Font Size set to Medium and Zoom set to 100%.
Coming Soon! We expect to release Live Call Monitoring to all users by mid-April.
The Live Team Summary dashboard is available to all Contact and Enterprise Genius License holders.
As a Genius Admin with an assigned License, the Answer Call functionality allows you to answer a call that is currently waiting in the Live Teams dashboard, regardless of whether you as an Admin are part of that Team.
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