Vietnam Regulation Update - September 15, 2025

Effective September 15, 2025, new government regulations in Vietnam regarding outbound calls from Vietnam DID numbers will require the following to be compliant with local supplier VNPT.

 

  • Brand name display is mandatory for all outbound calls from Vietnam DID numbers.
  • Calls to off-net networks will be temporarily suspended until local vendors enable brand name display with domestic operators.
  • Calls to VNPT subscribers (on-net) will require a registered brand name. For this, you need to provide:
    • Vietnam Business Registration Certificate
    • Letter of Authorization (LOA) for the brand name

As an alternative solution, please select one of the following products:

Ho Chi Minh (2), TrueLocal (2-Way Voice)
Hanoi (2), TrueLocal (2-Way Voice)
 

 

 

 

 

 

 

 

 

Give feedback about this article

Was this article helpful?

Have more questions? Submit a request

Updated:

November 18th, 2025

Author:

Breanna Layte

Updated By:

Breanna Layte

KB ID:

3494991

Page Views:

63

Tags:

september regulations, vietnam laws

Can't find what you're looking for?

Contact our award-winning customer care team.