Customer Escalation Path

Support

Email support@avoxi.com and a case will be opened immediately and routed for processing.

Alternatively, you call:

Toll Free               +1-800-GO AVOXI (1-800-462-8694)

USA                     +1 678-631-2280

South Africa         +27 11 461-6300

Costa Rica          +506-2506-4101

Asia                     +852 30114974

https://www.avoxi.com/contact-us/

Escalation (Tier 1)

Region	Name	Email	Phone
APAC	Donnalyn Blanco	donnalyn.blanco@avoxi.com	+16782022821
EMEA	Ramy Molosa	ramy.molosa@avoxi.com	+27114616300
Americas	DJ O'Brien	dj.obrien@avoxi.com	+16783296382

Escalation (Tier 2-3)

Region	Name	Email	Phone
EMEA	Ramy Molosa	ramy.molosa@avoxi.com	+27114616300
Americas	Tim Klein	tim.klein@avoxi.com	+14125123805

Executive Escalation

Name	Title	Email	Phone
Wikus Pretorius	Director of support	wikus.pretorius@avoxi.com	+27824408337

Name	Title	Email	Phone
Greg Buckalew	SVP, Operations	greg.buckalew@avoxi.com	+16786410449